Privacy policy

Welcome to fondcharm. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.fondcharm.com.

1. Information We Collect

  • Personal Information: Includes your name, email address, phone number, and shipping address.
  • Payment Information: Processed by secure payment processors; we do not store credit card details.
  • Usage Data: Includes your IP address, browser type, and pages visited on our site.
  • Cookies: Used to enhance your browsing experience; you can adjust your browser settings to block them.

2. How We Use Your Information

  • Order Processing: To fulfill and manage your orders.
  • Communication: To respond to inquiries, provide updates, and manage your account.
  • Improvement: To enhance our website and services based on your feedback and usage patterns.
  • Marketing: To send promotional materials if you have opted in.

3. How We Protect Your Information

  • Security Measures: Implementation of secure servers, encryption, and access controls.
  • Data Handling: Regular monitoring and maintenance of our security systems.
  • Limitations: While we strive for security, no method of transmission or storage is 100% secure.

4. Sharing Your Information

  • Service Providers: Third parties who assist in operating our website or conducting business.
  • Legal Compliance: Disclosure required by law or to protect our rights or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Third-Party Links

  • External Sites: We may link to other websites, but we are not responsible for their privacy practices.
  • Recommendation: Review the privacy policies of any third-party sites you visit.

6. Data Retention

  • Retention Period: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy.
  • Data Deletion: Procedures for securely deleting or anonymizing your data when it is no longer needed.

7. Data Access and Control

  • Access Rights: You can request access to the personal information we hold about you.
  • Corrections: You can request updates or corrections to your personal information.
  • Data Portability: Request a copy of your data in a commonly used format.

8. Cookies and Tracking Technologies

  • Cookie Types: Information on different types of cookies used on our site.
  • Managing Cookies: Instructions on how to manage or disable cookies through your browser.

9. Children’s Privacy

  • Age Restriction: Our services are not intended for children under 13.
  • Parental Consent: Procedures for obtaining consent if collecting information from minors.

10. Policy Updates

  • Changes: We may update this policy from time to time.
  • Notification: Changes will be posted on this page with an updated effective date.

11. Contact Information

  • Contact Us: Reach out with any questions or concerns at [email protected].
  • Response Time: We aim to respond to inquiries promptly.

12. Data Security

  • Encryption: Use of encryption technology to protect sensitive data.
  • Access Controls: Restricting access to personal information to authorized personnel only.

13. User Rights

  • Right to Access: You have the right to access your personal data.
  • Right to Erasure: You can request deletion of your personal data under certain conditions.
  • Right to Object: You can object to the processing of your personal data for specific purposes.

14. Data Transfer

  • International Transfers: Information may be transferred to and processed in countries outside your jurisdiction.
  • Safeguards: We ensure appropriate safeguards are in place for international data transfers.

15. Data Breaches

  • Incident Response: Procedures for responding to and managing data breaches.
  • Notification: We will notify affected individuals and regulators of any significant data breaches.

16. Legal Basis for Processing

  • Consent: Processing based on your consent, which you can withdraw at any time.
  • Contract: Processing necessary to fulfill a contract with you or take steps before entering into a contract.
  • Legitimate Interests: Processing necessary for our legitimate interests, provided it does not override your rights.

Thank you for taking the time to review our Privacy Policy. We are committed to protecting your privacy and ensuring a secure experience on our website. If you have any questions or concerns about this policy or our data practices, please contact us at [email protected]. Your trust is important to us, and we strive to maintain the highest standards of data protection and privacy.